Terms of Service

1. Acceptance of Terms

By requesting, booking, or using our services, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Services and Bookings

Service availability depends on location, scheduling, and staff availability. Bookings may be adjusted where required for operational or safety reasons.

3. Client Responsibilities

Clients must provide accurate booking details and safe access to the property. As stated in our service policy, clients provide cleaning products and supplies due to insurance requirements; spare equipment may be available on request.

4. Pricing and Payment

Pricing is provided by quote or agreed rate. Payment terms are shown on invoices. Late or failed payments may affect future bookings and account access.

5. Cancellations and Rescheduling

Please provide reasonable notice for cancellations or changes. We reserve the right to apply cancellation charges where prior notice is not provided.

6. Limitation of Liability

We take reasonable care when delivering services. To the extent permitted by law, our liability is limited to the amount paid for the affected service, except where liability cannot be excluded by law.

7. Access and Safety

Clients must disclose hazards, restrictions, pets, alarms, and access requirements before service. We may refuse or stop work if conditions are unsafe.

8. Privacy and Data

Personal data is handled in line with our Privacy Policy. Please review our privacy terms for details on how we collect and process information.

9. Changes to These Terms

We may update these terms from time to time. Updated terms become effective when published on this page.

10. Contact

For questions about these terms, contact us:

• Email: support@Scrubtasticcleaners.co.uk
• Phone: 07771127864